Copyright & DMCA Policy

Last updated: September 1, 2026

Fluo Inc. ("Fluo") respects the intellectual property rights of others and expects the same of everyone who uses the Service. It is Fluo's policy to respond promptly to clear notices of alleged copyright infringement and, where appropriate, to remove or disable access to material claimed to be infringing. This policy is provided in accordance with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, and applies to the Fluo mobile and web applications and to fluolearning.com.

1. How Videos Appear in Fluo

The videos in Fluo are made by independent creators and published on TikTok. Fluo plays them through TikTok's own official embedded player and always shows the creator's name and a link to the original post. Fluo keeps only a thumbnail and a preview copy of each video for the previews and thumbnails on its home screen; watching a video always happens in TikTok's player. If Fluo ever hosts a video itself, it does so only under a written agreement with the creator. Fluo also generates and displays machine-made subtitles, transcripts, and translations for videos, and hosts content that users submit, such as feedback posts and videos a user adds for personal study.

Because the video itself is served by TikTok, the fastest route for the video is often TikTok's own copyright process (tiktok.com/legal/report/Copyright). Fluo will also act on a valid notice sent to us: we remove the video, its preview, its thumbnail, its subtitles, and its transcript from the Service.

2. Reporting Copyright Infringement

If you are a copyright owner, or authorized to act on behalf of one, and you believe that material available on the Service infringes your copyright, you may submit a written takedown notice to Fluo's designated agent. To be effective, your notice must include all of the following:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  • Identification of the copyrighted work you claim has been infringed (or, if multiple works are covered by a single notice, a representative list of those works).
  • Identification of the material you claim is infringing, with enough detail and location information (such as the video title, creator, or the TikTok post link reachable by tapping the TikTok logo on the video in the app) for us to locate it in the Service.
  • Your contact information, including your name, mailing address, telephone number, and email address.
  • A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

3. Where to Send Notices

Please send your DMCA takedown notice to Fluo's designated agent, registered with the U.S. Copyright Office, by email using the subject line "DMCA Takedown Notice", or by post:

Copyright Agent
Fluo Inc.
13109 Paloma Drive
Orlando, FL 32837, United States
Phone: (407) 363-0173
Email: [email protected]

4. What Fluo Does on Receipt of a Valid Notice

Upon receipt of a notice that substantially complies with the requirements above, Fluo will act expeditiously to remove or disable access to the material claimed to be infringing, including any subtitles, transcript, and translations Fluo generated for a video. Where the material was provided to Fluo by a creator under a creator agreement or submitted by a user, Fluo will notify that person that the material has been removed or disabled and will provide them a copy of the takedown notice. Fluo keeps a record of every notice and the action taken.

5. Counter-Notice

If you provided material to Fluo (as a creator under a creator agreement or as a user) and it was removed or disabled, and you believe the removal was the result of mistake or misidentification, you may submit a written counter-notice to the designated agent at the address above. To be effective, your counter-notice must include:

  • Your physical or electronic signature.
  • Identification of the material that has been removed or disabled and the location at which it appeared before it was removed or disabled.
  • A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
  • Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which Fluo may be found), and that you will accept service of process from the person who provided the original notice or an agent of that person.

Upon receipt of a valid counter-notice, Fluo may restore the removed material in 10 to 14 business days, unless the original complaining party first notifies Fluo that it has filed a court action seeking to restrain the allegedly infringing activity.

6. Repeat-Infringer Policy

Fluo maintains and enforces a policy of terminating, in appropriate circumstances, the accounts of users and creators who are the subject of repeated valid infringement complaints, and of no longer including videos from creators whose content is repeatedly the subject of valid complaints.

7. Misrepresentation

Please be aware that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. Do not make false claims in a takedown notice or a counter-notice.

8. Creators and Rights Holders — Licensing Welcome

Fluo works with creators and rights holders. If you own or represent content you would like included in Fluo, would like your video hosted by Fluo under a creator agreement, or would prefer that your videos not appear in Fluo at all, we welcome your request at [email protected]. We honor opt-out requests from creators.

9. Contact

For any questions about this policy, please contact us at:

Fluo Inc.
13109 Paloma Drive
Orlando, FL 32837, United States
[email protected]